WAVESManaged Technology
What we manage

One company responsible for the whole technology layer

Nine services, designed together and looked after as one system — then graded and re-tested on schedule. Enter at the level you need; upgrade any time.

Managed network

Gateway, firewall and switching designed as one system, then kept patched, monitored and tuned.

Whole-property Wi-Fi

Access points placed from a survey rather than a guess, WPA3, and roaming tuned so devices hand over cleanly.

Internet & failover

A primary line plus independent backup paths — cellular, and satellite where it's warranted.

TVs & displays

Screens, sources and distribution planned together and mounted cleanly, with control a guest can work out.

Whole-property audio

Multi-room audio zones that stay in sync, on the same managed network, updated alongside everything else.

Network safety

Separate networks for people, work and smart devices; DNS and content filtering; untrusted gear isolated.

Backup power

Battery backup sized against the measured load of your equipment, so the internet and Wi-Fi ride through outages.

Monitoring & remote support

Continuous health checks on every managed device over a private encrypted tunnel, with alerts.

Certification

A documented, graded certificate at handover and again each year — coverage, failover timing, battery runtime.

Find your fit

Not sure where to start?

Tell us what matters most and we'll point you to a sensible starting level — the free survey confirms it.

What matters most on your property right now?
Service levels

Five stacking levels — Swell to Tsunami

Each level adds one system to the last. Prices are quoted after a free survey, itemised as a one-time figure and a monthly figure.

Level 1

Swell

Core network & power
  • Managed gateway, firewall & switching
  • Whole-property Wi-Fi, surveyed
  • Segmented networks & filtering
  • Battery backup for equipment rack
  • Remote monitoring & support
Certifies: Wireless + Energy baseline
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Level 2

Surge

Everything in Swell, plus a second way out
  • Everything in Swell
  • Independent cellular backup path
  • Automatic failover between paths
  • Failover timing measured at handover
Certifies: + Connectivity (Silver)
Level 3

Breaker

Everything in Surge, plus your screens
  • Everything in Surge
  • TVs & displays specified and mounted
  • Source distribution and control
  • Priority remote support
Certifies: + Video (Gold-eligible)
Level 4

Riptide

Everything in Breaker, plus sound
  • Everything in Breaker
  • Multi-room audio zones
  • Upgraded battery runtime
  • All five systems in scope
Certifies: full WAVES (Platinum-eligible)
Level 5

Tsunami

Everything, with the fastest response
  • Everything in Riptide
  • Satellite as a third internet path
  • 24/7 monitoring & priority response
  • Quarterly review & re-testing
Certifies: Platinum + continuous
Compare at a glance

What's included at each level

CapabilitySwellSurgeBreakerRiptideTsunami
Managed gateway, firewall & switching✓✓✓✓✓
Whole-property Wi-Fi (surveyed)✓✓✓✓✓
Segmented networks & filtering✓✓✓✓✓
Battery backup for equipment✓✓✓UpgradedUpgraded
Second internet path & auto failover—✓✓✓✓
Third internet path (satellite)————✓
TVs, displays & source control——✓✓✓
Multi-room audio———✓✓
Remote monitoring & supportBusiness hrsBusiness hrsPriorityPriority24/7
Re-certificationAnnualAnnualAnnualAnnualQuarterly
CertificateBaselineSilverGold-elig.Platinum-elig.Platinum + continuous
PricingQuoted after a free survey
What the monthly covers

The service fee isn't a warranty — it's an active relationship

Watched continuously

Device health, link status and throughput monitored around the clock, with alerting that reaches us before you notice.

Kept current

Firmware, configuration and filtering policy managed centrally and applied on a schedule.

Supported remotely

Most issues are diagnosed and resolved without a visit. When hardware genuinely fails, dispatch is scheduled.

Re-certified

The full measurement suite is re-run and your certificate reissued, so the grade always reflects the system.

Documented

Your network diagram, device inventory and configuration are kept up to date — and they're yours, not held hostage.

No lock-in games

No financing dressed up as a subscription, and no long tie-ins buried in the fine print.

How pricing works

We don't publish package prices — a number picked before we've walked the property is a guess

1

Survey

We walk the property, measure what's actually there, and agree what good looks like for you.

2

Written quote

A clear scope with the one-time figure and the monthly figure, itemised.

3

Deployment

Built to the agreed plan, to the standard your target grade requires.

4

Certification

Measured, documented and graded — then managed, and re-tested on schedule.

Book a free survey